The EasyLiveChat application included with your plan allows you to set up online chatting to handle services such as technical support and general inquiries. Up to four chat agents can be set up; each agent may handle up to four chat sessions simultaneously. You can save chat transcripts, create set responses and send surveys.

EasyLiveChat includes comprehensive features designed to increase productivity, including:

• Real-time monitoring
• Brandable design elements to complement any website’s look and feel
• Pre-defined editable messages and URLs
• Customer surveys and reports
• Up to four concurrent chat sessions per agent
• Graphic and audio alerts
• Fully searchable chat transcripts

To access the "EasyLiveChat" function, select "Site Builders" from the main menu, and select "EasyLiveChat" from the "Site Builders" menu.